Terms & Conditions

Shipping & Returns

Shipping Policy

Estimated time of delivery is 7-10 days from date of order.

Shipping is FREE for all orders above Rs.699/-. For Orders of value up to Rs.699/- a nominal shipping cost of Rs.40/- is applicable. Currently we deliver only in India.

Return & Exchange Policy

In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product. You must email us at info@fzone.co about any damaged items in your shipment within 24 hours of receiving your order. If your claim is genuine, we will surely arrange for a refund / exchange once you send the product back to us.

Cancellation & Refunds

  1. You may cancel an order within 12 hours after placing it. No cancellations beyond 12 hours will be accepted.
  2. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.